Last update: May 2019

We are Rentguru (Rentguru OÜ, registry code 14063323 address at Rataskaevu 5, Tallinn, Republic of Estonia), an Estonian company dedicated in offering online services for real estate opportunities via our website Rentguru.io.

We provide a marketplace connecting real estate owners/brokers to clients (together referred as members) for finding a place to stay. We enable posting and searching of available apartments, villas, houses and other real estate. Hereby we determine and explain the purpose of the processing of the data and the persons to whom communication of the data is permitted, the conditions for communicating the data to third persons and your rights concerning further processing of your personal data.

By joining Rentguru.io., creating your account and accepting our Terms and Conditions and this Privacy Policy, you are giving us your permission to process your personal data pursuant to conditions of this Privacy Policy. Please read this Privacy Policy carefully. In case of any questions regarding this Privacy Policy, please kindly contact us.

We process (including collect, store, save, distribute, compile, use, make available to, etc.) personal data submitted by you at the sign up and on your account. We do not collect any personal data about you which is made available outside our platform.

We collect and process the following personal data: name, date of birth, location of the account holder, contact information, e-mail address, location of the real estate. Also we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments. When you communicate with us or use our platform to communicate with other members, we collect information about your communication. 

We may use, store, and process personal information to (1) provide, understand, improve, and develop the our platform, (2) create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with our policies) and (3) provide, personalize, measure, and improve our advertising and marketing.

We may also use the personal data such as contact details to resolve any service quality issues between us.

For the purposes of improving your user experience when using our services, we track activities you perform on our website and some of your personal data is disclosed to web analytic, applicant tracking system (ATS) and other services providers. For example, we track your activity in relation to links that you click on our website (including links to third party websites) and we also use email tracking to understand whether you have received our messages.

Web analytic service providers analyze your use of the platform and services so we could improve and amend the way our website and platform function. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the services, help administer the services and diagnose technical issues.

By accepting our Terms and Conditions and this Privacy Policy, you also understand and agree that upon disclosing your personal data some of your personal data is transferred to and processed a. Your use of our services may involve the transfer, storage, and processing of your personal data to other countries. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected.

Only authorized employees have access to the personal data and they may access the data only for the purpose of resolving issues associated with the use of our services.

Pursuant to applicable law we may transfer, process and store personal data in reputable and sufficient cloud databases that are located outside of Estonia and European Union. We reserve ourselves the right to change the cloud service provider at any time without prior notice.

Messages, direct marketing and newsletters

Normally we use your e-mail address only to send you certain relevant notifications about our services which concern your use of services, including important updates and other changes. Upon your separate consent we may also use your e-mail address to send you our newsletters and special offers, including special offers from our partners which could provide interest to you. You may withdraw your consent to receive such direct marketing e-mails at any given time. If you no longer wish to receive these offers, please click the “Unsubscribe” link in the footer of our e-mail. Upon sending our notifications about our services and providing you with our newsletters and special offers we track your reaction and activity in relation to our notification and messages. For example, we collect information about when you read our message and whether you also opened any attachment. We only do so to understand which information is important to our users in order to help us determine what type of information should we provide you in the future and what information does not have enough interest.

Your rights under Privacy Policy and deletion of your account and personal data

You may request information about personal data that we process about you (personal data report) and submit requests for correcting any of your incorrect personal data. You may also object to our data processing, if you find that we process your personal data or parts of your personal data in violation of your rights.

Under applicable laws you may withdraw your consent to this Privacy Policy at any given time or object to data processing by us under this Privacy Policy. Doing so may, upon our discretion, result in termination of services without any of our further obligations under Terms and Conditions nor liability for us.

By withdrawing your consent, you are deemed to terminate your account in our platform. You may also submit an individual request to delete your account in which case you are also deemed to withdraw your consent to process your personal data. In these cases, we will contact you within seven (7) days to clarify your actual intent and once this is confirmed we will delete your personal data and account permanently latest within thirty (30) days. Provided that within the thirty (30) day period you submit us a request for your information, we will send the information to your contacts within a reasonable period in CVS format.

For exercising your rights under this paragraph please contact us with any of your requests.

In case you feel that we have violated your privacy rights you may also apply to an appropriate data protection authority for remedy of your rights.

Cookies

As you browse our website we may place various temporary and permanent cookies, including third party cookies, on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. Cookies are small data files stored on your hard drive by a website. Cookies help us monitor and improve the functionality and usage of our web site. We use functionality, session, advertising and analytics cookies.

You can delete or block cookies through your browser settings at any time. However, some cookies might be necessary for the functionality of the platform or service. Therefore, you understand that when blocking or deleting the cookies some features of the service might not function correctly. For more general information about cookies please see allaboutcookies.org.

Data Protection Officer

Our Data Protection Officer responsible for our privacy related obligations is Mart Tammoja, contact information:
Telephone +3725277153
E-mail data@rentguru.io